Forget everything you think you know about Care Homes, Coombe House is different. It looks like your own home, comfortable and familiar. Open the door and you’ll hear singing, laughter. You’ll see vegetables being prepared for lunch, cakes being baked.
On a warm day, you’ll find us in the garden, with our dogs (we are registered with the Cinnamon Trust), or feeding our chickens, picking apples in the orchard.
We have no set routine anyone must follow, every day is different. Our people can make choices – when to get up and when to go to bed, what to wear, where to sit, what to do to pass the time of day, where to eat meals, what to eat, which visitors they do or don’t want to see, which daily paper they might like to read. The doors of our home aren’t locked and our beautiful gardens are there to enjoy.
We don’t wear uniforms. There’s no “them and us”. We work together andand eat together. We choose our staff carefully. They have to be special. The training we give them means the staff team is excellent. We were proud to be recognised as a Dementia Care Matters Butterfly Service level one, in 2019.
We were thrilled to receive an Outstanding from CQC in 2018.
We try to make sure that people who live with us are fully consulted about matters which might affect their wellbeing or quality of life. Our staff understand the importance of listening to their views of their care. We try to involve their families and friends to assist us.
Everyone is equal and valued. We go to great lengths to get to know the people who live with us. We understand and respect the way they want to live their lives. We invite families to take part in the daily life at our Home, to eat meals with us when they visit.
Updates and news about Coombe House can be found on our website.
Please check out our latest stories here
To this day, we feel totally blessed in that the remarkable differences we witnessed at the outset when trying to secure a place for our Aunt at Coombe House, have remained constant. Coombe House has never been satisfied with the status quo, we have seen continual investment in the home, in key staff, in extending services, in novel activities and in pilots and initiatives designed to improve and extend the lives of those living with dementia.