Forget everything you think you know about care homes…Coombe House Is Different!

Coombe House Liskeard

Tel: 01579 346819

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Forget everything you think you know about care homes…Coombe House Is Different!

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CQC

EQUALITY & DIVERSITY

We are an inclusive and diverse organisation.

1.0 AIMS

  • 1.1 Our policy applies to everyone who lives and works at Coombe House. We will work to ensure:
  • 1. Our services are accessible to all who use them
  • 2. Residents, employees and their families and those close to them are respected and free from victimisation and discrimination
  • 3. We are an inclusive and diverse organisation

2.0 AIM 1 – OUR SERVICES ARE ACCESSIBLE TO ALL people who live at Coombe AND POTENTIAL people who may come to live at Coombe

  • 2.1 We understand the needs and aspirations
    of the people who live at Coombe and potential people who may come to
    live at Coombe.
  • 2.1.1 We are committed to the benefits of
    having a better understanding of all the people who live at Coombe and
    the wider populations we serve. This knowledge helps us to evaluate the
    accessibility of our services and make any necessary adjustments. It is
    essential to helping us make sure we deliver high quality services
    tailored to the needs of the people who live at Coombe.
  • 2.2 Our information and promotional material is appropriate and accessible for all.
  • 2.2.1 We will ensure that all the
    information and promotional material we publish is: widely available;
    written in‘plain English’ and available in a range of formats that meet
    the needs of the people who live at Coombe.
  • 2.3 We will continuously review our services to ensure that they are accessible to all.
  • 2.3.1 No individual should suffer
    disadvantage or discrimination in the provision of our services. Through
    a process of continual review, and using advice and guidance from TC
    Business Services we will ensure that our services are accessible to
    all.

3.0 AIM 2 – RESIDENTS, EMPLOYEES AND THEIR FAMILIES AND THOSE CLOSE TO THEM ARE RESPECTED AND FREE FROM VICTIMISATION AND DISCRIMINATION

  • 3.1 We actively work to raise awareness of equality and diversity issues in the team
  • 3.1.1 We will research and act upon best
    practice and use every available opportunity to promote and raise
    awareness and understanding of equality and diversity.
  • 3.2 Robust arrangements are in place to deal
    with instances of victimisation and discrimination. TC Business
    Services advise us and provide us with documentation in contracts and
    employee handbooks, and paperwork to use at interview and application
    for employment
  • 3.2.1 We will work to eliminate
    discrimination and demonstrate an equitable approach to the rights and
    responsibilities of all individuals regardless of their gender, gender
    identity, sexual orientation, race, religious belief, age, disability
    and health, marital/dependent status, offending background and union or
    political membership status.
  • 3.2.2 We believe that in order for Coombe
    House to prosper, everyone must be respected and free from
    discrimination and victimisation. We will work to ensure that people who
    live at Coombe and our employees are dealt with in an open and
    respectful manner.
  • 3.2.3 All instances of a breach of this
    policy will be investigated and acted upon. Any act of discrimination or
    victimisation by employees or failure to comply with the terms of this
    policy will result in disciplinary action.

4.0 AIM 3 – WE ARE AN INCLUSIVE AND DIVERSE ORGANISATION

  • 4.1 receive comprehensive ongoing training
    in respect of equality and diversity and the changing needs of the
    people who live at Coombe that we care for. At induction all are given a
    copy of the Employee Handbook, prepared by TC Business Services. The
    handbook includes a detailed and comprehensive section on Equal
    Opportunities, which we refer to alongside and as part of this policy. A
    copy of this section of the handbook is attached at the end of this
    policy.
  • 4.1.1 Every employee will be given equality
    and diversity training at induction and on regular intervals after that.
    This will ensure that they are aware of their responsibilities and have
    the necessary knowledge to act in accordance with the policy.
  • 4.2 Our workforce reflects the diversity and cultural profile of the local community.
  • 4.2.1 We will regularly review the diversity
    and cultural profile of our workforce to ensure that they are
    reflective of the communities we serve.
  • 4.3. We will ensure that all the people who
    live at Coombe and the people they have chosen to speak for them are
    given the opportunity to play an active role in our day to day life. We
    will proactively target underrepresented groups and design our
    involvement activity to ensure maximum accessibility.

5.0 RESPONSIBILITIES

  • 5.1 Coombe House is ultimately responsible
    for the leadership and delivery of the equality and diversity policy and
    it will have overall responsibility for the commitment and
    implementation of this policy.
  • 5.2 We provide learning and development,
    setting guidelines for implementation and operation of the policy. We
    also employ respected and qualified trainers to provide regular,
    relevant, up-to-date and comprehensive in-house training for all.
  • 5.3 All,are required to state that they have read and understand and will adhere to the policy.

6.0 COMMUNICATION

  • 6.1 A copy of this policy will be made available to every employee and will be always available for consultation if needed.
Forget everything you think you know about care homes…Coombe House Is Different!

Forget everything you think you know about care homes…Coombe House Is Different!

Coombe House is different

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