Come to Visit

Latest Lockdown, January 2021 Update

We had a full staff meeting today and the unanimous vote was to lockdown to visitors until all the staff and the people who live here are vaccinated.

Without exception, every member of the team has made personal sacrifices to keep Coombe safe, so it feels right to take their views into account.

All staff who are able, have had the first vaccination. The second dose is delayed, but all are booked in February

We are not sure when our residents will be vaccinated, but we hope it will be soon.

I hope you will understand that it may not be long to wait, even if you are very disappointed not to be able to visit at the moment.

We will make more time for Facetime and Zoom calls, and can initiate these ourselves if we ring you first to make sure you have time to talk.

If we are concerned that any of your family are unwell, we will keep in touch as always.

We welcome your calls after 11am and after 2 pm, when most of the hard work has been done and we can all relax a bit!


When we can reintroudce visiting, please continue to email or telephone to book visiting “slots” as each checking in and out of visitors takes time.

We have been issued with the 30 minute result kits, but there is guidance with these tests:

‘While testing can reduce the risk associated with visiting, it does not completely remove the risk of infection. These tests should be used alongside robust Infection Prevention and Control (IPC) measures, such as PPE, to safely maintain a balance between infection control and the vital benefits of visiting to the health and wellbeing of residents.’

When the tests are up and running, we can have 2 visitors from each family.  You will be tested and will then have to wait in your car for 30 minutes until the test delivers a result. A bit like a pregnancy test.

I am afraid that if the test returns a positive result, you will NOT be allowed to visit, but we will then take a  “proper”  test and you must self-isolate until you have returned a negative result.

We will consider each family on their own merits. If your relative is frail and unable to go outside for a visit, depending on the ease of visiting his or her bedroom, we may consider a visit indoors. PPE will have to be worn at all times

We can’t consider visitors in any of our communal rooms, kitchen or bathrooms, sorry.

We have a large disabled toilet sited in our car park for the comfort of our outdoor staff and visitors.

Just wrap up warm, as some visits may still need to be outside